2020 was a nightmare for the whole world, especially for disable and elderly people. Covid19 pandemic changed our way of living by limiting our movements. People felt lonely, although they were in cities but away from their loved ones and social gatherings. Now it’s time to think and plan, how we can make our 2021 better.
How technology can play its role?
In 2021, new technology needs to be implemented to drive the healthcare system in Australia. Although the Australian federal government has announced a good budget of $1.6 billion for over 23000 more home care packages. This shows the need that Australians need to get their care in their homes. But the slow system of accessing the funds keep the people away from the funds for up to a year makes people unhappy. That’s why new cloud-based technologies need to be in place to overcome this difficulty and make the system fast and smooth. Also, the govt needs to allocate more funds and place a system that ensures the allocated funds reach the needy who deserve and in time when they need the money.
By using advanced and cloud technology, the govt will be able to get updated people information rapidly, which also enables them to streamline the existing process and will cut the price and time. The self-service and other engagement tools will also be paved the way to improve people-centered care and enable Australians more control over their funds and the care they receive.
Currently, the situation of the care process with the old information technology system and poor integration of service providers in the NDIS make disabled people a long wait getting the care. While using the new and advanced system will provide accurate information. Not only on time, but also anywhere. Using improved cloud technology will ensure to get more from each care dollar and better engagements. The custom portal interfaces will enable people to get self–management and support of their choice.
Fears, associated with using technology
The only fear that prevents the adoption of a new advanced system in the disability and aged care sector is, it may take longer to be implemented and will put providers in a long and complex process and operate manually which is painful for both disabled and service provider. And it will also create a painful wait to get support for venerable people on time. But using the new technology provides the way to get support quickly and on time and providers can use the system smoothly and free of a hurdle.
2021–New possibilities for the aged care sector
The royal commission into abuse, violence, and exploitation of people of aged and disability need to expand its inquiry in 2021, moving from how providers can provide equitable, high quality and sustainable services to address the needs of the disabled and elderly people by gaining the correct information on time from national disability insurance agency (NDIA). This includes details of financial package balances, contacts, assessments, and other information to enhance the customer experience.
Whereas, in the aged care sector, the focus should be on giving people awareness and home care support funds and packages. We are expecting a large number of elderly cares participants to choose care from their homes, although there is still a major part of funds allocated towards institutional care. It is required a quick and better allocation of funds, so we can support the venerable people of our community on time.